About Goodsora

Goodsora is your one-stop online store for the latest in fashion, smart gadgets, home essentials, and more. We are committed to delivering high-quality products at affordable prices—without compromising on service or reliability. Our goal is simple: to provide a smooth, satisfying shopping experience that makes your everyday life better.

Frequently Asked Questions

Are your offers really reliable?
Yes! We understand it may seem surprising to find quality products at such low prices. Goodsora partners directly with trusted suppliers and eliminates middlemen to keep costs low. This allows us to pass the savings on to you without sacrificing quality.

Ordering and Payment

How do I place an order?
Ordering is easy! Just click the "Add to Cart" button on your chosen product. You'll be directed to your cart. Click "Checkout", fill in your shipping details, and choose a secure payment method to complete your purchase.

Is ordering safe?
Absolutely. All orders are processed through encrypted, secure connections to protect your information.

What payment methods do you accept?
We currently accept:

• Credit Cards

• PayPal

Is paying on your website safe?
Yes. All transactions are processed through trusted and encrypted payment gateways to ensure your safety.

Can I cancel my order?
You may cancel your order within 24 hours of placing it. Just contact us via email, and we’ll be happy to assist you.

Email: support@goodsora.com

Shipping and Delivery

How much is shipping and how long does it take?
We offer free shipping on all orders! Average delivery time is 7–14 business days, as products ship directly from our suppliers. Some deliveries may take a bit longer, depending on location.

Why is my tracking number not showing any updates?
Tracking will be active once your package is picked up by the carrier. It may take a few days to appear in their system.

Can my order be delivered to my workplace?
Yes. Just enter your name and accurate workplace address at checkout.

My order hasn’t arrived on time—what should I do?
If your order is more than 3 days late, please contact us so we can assist you.

Some items are missing from my order. Why?
We work with multiple suppliers, so your items may arrive in separate packages. The rest of your order typically arrives within a few days.

Returns and Complaints

How do I return a product?
You can return items within 14 days of receiving them. Customers cover the return shipping cost. We recommend using tracked shipping to avoid lost returns.

Important: Returns for underwear, swimwear, masks, and cosmetics are not accepted for hygiene reasons.

Why are some items non-returnable?
For health and safety, items like underwear, masks, and cosmetics cannot be returned. This policy protects all our customers and follows standard retail practice.

I received a damaged or incorrect item—what now?
We’re sorry for the inconvenience! Contact us right away, and we’ll make it right.

Email: support@goodsora.com
We aim to respond within 24 hours and resolve your issue promptly.

Where do I send returns?
Returns must be shipped to our warehouse at the customer’s expense. This helps reduce CO2 emissions and limits unnecessary returns.

Still Need Help?

Can’t find what you’re looking for?
Reach out to our customer support team for personalized help.

Email: support@goodsora.com

We’re here to help you every step of the way!